Effective Date: February 17, 2025
Last Updated: February 17, 2025
At Naimish Naturals Private Limited, we value the trust you place in us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website (www.naimishnaturals.com) and our products.
1. Information We Collect
A) Personal Information (Provided By You)
When you create an account, place an order, or contact customer support, we collect:
- Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed securely through third-party payment gateways)
B) NON-PERSONAL Information (Collected Automatically)
When you visit our website, we may collect:
- IP Address
- Device & Browser Information
- Website Usage Patterns (pages visited, time spent, interactions)
- Cookies & Tracking Data (to enhance user experience)
2. How We Use Your Information?
We use your data for:
- Processing Orders and ensuring timely deliveries
- Customer Support & Communication
- Improving Website Performance
- Sending Order Confirmations, Promotions, and Updates (if opted in)
- Preventing Fraud & Ensuring Security
- Complying with Legal Obligations
3. Data Sharing & Third-Party Services
We do not sell or trade your personal data. However, we may share information with:
- Service Providers: Payment processors, logistics partners, IT services
- Legal Authorities: If required by Indian law or regulatory obligations
- Marketing & Analytics Platforms: Such as Google Analytics for performance tracking
4. Data Security Measures
We implement strict security protocols to protect your data:
✅ SSL Encryption for safe transactions
✅ Secure Payment Processing via trusted gateways
✅ Regular Security Audits & Compliance Checks
However, no online system is 100% secure, so we recommend keeping your account credentials confidential.
5. Cookies & Tracking Technologies
We use cookies and similar tools to improve website performance. You can modify your browser settings to disable cookies, but some features may not function properly.
6. Data Retention Policy
We retain your personal data only as long as necessary for:
- Order fulfillment
- Legal & regulatory compliance
- Business operations
Once no longer required, data is securely deleted or anonymized.
7. Children’s Privacy
Our services are not intended for individuals under 18. If we discover such data, we will promptly delete it.
8. Your Rights & Choices
As a customer, you have the right to:
🔹 Access & Update Your Data
🔹 Opt-Out of Marketing Communications
🔹 Request Data Deletion (subject to legal requirements)
To exercise these rights, contact us at privacy@naimishnaturals.com.
9. Third Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage reviewing their policies before sharing personal data.
10. Governing Law & Jurisdiction
This Privacy Policy is governed by Indian law. Any disputes shall be subject to the jurisdiction of Lucknow, Uttar Pradesh.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
12. Contact Us
For any privacy-related queries, reach out to us at:
📧 Email: privacy@naimishnaturals.com
📞 Phone: +91 74994 16343